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VOXTELL CHAT

Customer support that works the way your business works

Finally, a support platform built for small and medium businesses. No complex setup, no forcing you to change how you operate - just simple, powerful tools that fit right into your existing workflow.

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Check out resources from Voxtell to help scale your teams communication

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Trusted by top companies
SMB PROBLEMS & CHALLENGES

Real SMB Challenges We Actually Solve

1

“We can’t miss a message, too many platforms”

Your customers message you everywhere - Facebook, your website, email, WhatsApp. Keeping track is overwhelming and expensive mistakes happen.
2

“Generic Solutions without automations”

Other platforms give you generic chatbots that sound robotic. You need AI that understands your specific business and talks like your team.
3

“We don’t have time to learn a new complex system”

You're running a business, not managing software. You need something that works immediately without weeks of training.
4

“Enterprise solutions cost too much and do too little”

Why pay for features designed for Fortune 500 companies when you need simple, effective tools that actually help your bottom line?
WHY VOXTELL CHAT?

How We're Different

Your Captain AI Learns Your Business

Captain learns how you talk to customers, what questions you get most, and how you like to handle different situations. It becomes an extension of your team

Fits Your Existing Workflow

Keep using the tools you already love. Voxtell Chat integrates with your email, your Shopify store, your Slack channels. You don't rebuild your processes - you just make them better.

Scales as You Grow

Start with basic message management. Add AI automation when you're ready. Include more team members as you hire. The platform grows with your business at your pace.

Setup That Makes Sense for SMBs

No IT department required. No consultant fees. Most businesses are up and running in under 30 minutes with conversations flowing immediately.
FEATURES

Features That Actually Matter for SMBs

Even when your team’s away, Voxtell AI keeps your lines open and your customers heard. No voicemails. No leads missed

Intelligent Phone systems for Business communications

All your customer conversations in one simple inbox

Everything organized automatically
Nothing falls through the cracks
Webchat, Facebook, Instagram, WhatsApp, email, SMS
Team members can jump in and help without confusion

Team Collaboration Without the Chaos

Perfect for small teams wearing multiple hats

Private notes so team members know what's happening
Smart routing to the right person based on the question
Shared responses for consistency across your team
Simple @mentions to loop in specific people

Customer Information That's Actually Useful

Know your customers without complex CRM setup

See complete conversation history instantly
Track what matters to your specific business
Simple contact management that actually helps
Set up follow-up reminders for important customers

Captain AI - Your Custom Support Assistant

AI that works like your team member, not a robot

Learns your specific products, services, and policies
Answers questions the way you would answer them
Available 24/7, even when your business is closed
Collects customer info before passing to your team
BUSINESS WORKFLOW

Designed for How You Actually Work

Even when your team’s away, Voxtell AI keeps your lines open and your customers heard. No voicemails. No leads missed

Shopify Integration for Ecommerce

If you're an e-commerce business, see customer orders, process refunds, and update shipping - all without leaving the conversation. No switching between systems.

Simple Help Center Creation

Publish FAQs and guides without needing a web developer. Customers find answers themselves, reducing your support load naturally.

Translation That Works

Serve customers in their language with real-time translation. No additional setup, no extra fees for most common languages.

Real Analytics, Not Data Overload

See what actually matters: response times, customer satisfaction. Simple dashboards that help you make better decisions.

PERFECT FOR

Voxtell chat is built for teams of all sizes and industries

Growing Teams

Add team members, with role management and workload distribution built-in.

Law Firms

Add team members, with role management and workload distribution built-in.

Retail

Whether you're online-only or have physical locations, manage all customer requests from one place.

Service Businesses

Manage appointment requests, service inquiries, and customer follow-ups efficiently.

Ecommerce

Handle product questions, order inquiries, and returns seamlessly with our Shopify integration
CUSTOMER STORRIES

Delivering perfect customer experience

Safety Logo

"Voxtell has consistently exceeded my expectations. Whenever a challenge comes up, they respond swiftly with effective solutions."

CEO, Safety Tax

2X

Calls/day

21%

Call rate increase/day
Read Story
Customer Experience Image
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Integrations with your workflow and apps

Even when your team’s away, Voxtell AI keeps your lines open and your customers heard. No voicemails. No leads missed

View all Integrations
Explore APIs
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IMPLEMENTATION SERVICES

Implementation Made for SMBs

WEEK 1

Up and running

Connect your website chat and social media accounts
Set up basic Captain AI responses for your most common questions
Import your existing customer contacts
Train your team on the basics (most learn it in under an hour)
WEEK 2

Optimization

Refine Captain AI based on real conversations
Set up team routing and collaboration workflows
Create your help center with key articles
Configure automation rules that save time
WEEK 3

Full Integration

Advanced Captain AI training for complex scenarios
Complete integration with your existing business tools
Team performance optimization
Advanced reporting and analytics setup

Get Voxtell chat for SMBs

No enterprise sales tactics, no pressure, no solutions that don't fit. Just honest conversation about whether we're right for your business.

Migration Support
Talk to SMB Specialist
SMBS BENEFITS

What SMBs Love About Voxtell Chat

Built for Your Budget and Your Growth

Try for free
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Transparent pricing

No hidden fees, no surprise charges, no enterprise sales calls. See exactly what you'll pay and why.

Start small, grow naturally

Begin with what you need today. Add features and team members as your business grows. No massive upfront investment.

Support that understands SMBs

Our support team knows what it's like to run a small business. Quick responses, practical solutions, no corporate runaround.

Implementation that won't disrupt workflow

Most customers are live and handling conversations within their first hour. No downtime, no complex migration process.
OTHER SOLUTIONS

Elevate your team’s communications. Explore other custom solutions from Voxtell

Even when your team’s away, Voxtell AI keeps your lines open and your customers heard. No voicemails. No leads missed

Voxtell Business Phone

Voxtell brings all your communication channels into one platform — so your team can chat, call, and collaborate without missing a moment or message.

Explore Voxtell Phone

Vee, Voxtell AI

Voxtell brings all your communication channels into one platform — so your team can chat, call, and collaborate without missing a moment or message.

Explore Vee

Explore resources to help your teams communications

Check out resources from Voxtell to help scale your teams communication

July 25, 2023

3 ways a virtual phone system can save your business money

Business Communication
July 25, 2023

Why Does Your Business Need Professional Phone Recording Services?

Business Communication
July 25, 2023

3 ways a virtual phone system can save your business money

Product Tips
July 25, 2023

Why Does Your Business Need Professional Phone Recording Services? Copy 2

Technology
July 25, 2023

Why Does Your Business Need Professional Phone Recording Services?

Custom Stories
July 25, 2023

Why Does Your Business Need Professional Phone Recording Services?

Product Tips
See more from our blog

Scale your phone communications with Voxtell phone solutions

Voxtell brings all your communication channels into one platform — so your team can chat, call, and collaborate without missing a moment or message.

Try for free
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